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Production Times & Shipping


Shipping Times:

Lead time and shipping vary depending on item(s) purchased. Detailed information will be provided in each specific product description.

All made-to-order products (pillowcases, bags, artwork, mugs) require 3-7 business days for production. Once ready, they are shipped from the United States via USPS, UPS, or FedEx. They usually arrive within 5-7 business days of shipping within the US and Canada

Items that are listed as shipping from overseas are already produced, but due to shipping times can take 3-4 weeks to arrive. These are shipped via epacket.

 

 

Shipping Locations:

At this time, products are only available to ship within Canada and the United States. 

 

Taxes and Duties:

Please see product description for specific country where product is shipping from. Customers are responsible for import taxes, carrier fees and customs declarations.

 

Changes to Order:

Please note that changes to address cannot be made. Once an item has been ordered, we cannot make changes.

 

Damaged Product:

Damages to the merchandise while in transit, or defects in manufacturing are rare, but they can happen.

If there is any damage, please take a picture and send it in to shop@thesweetestdigs.com within 48 hours of it arriving. We will send a replacement right away.

 

Returns:

We do not accept returns at this time, unless the item has arrived damaged or has a defect.

If you are unsatisfied with your item, please contact us within 30 days and we will do our best to ensure that you are happy with the product.